Frequently Asked Questions
Everything you need to know about your Birdies experience.
What is the Birdies 'Cloud-Like' comfort guarantee?
Every pair of Birdies is engineered with our signature 7-layer responsive cushioning technology, designed to provide the support of a sneaker with the style of a designer flat.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout if you need your shoes sooner.
What is your return and exchange policy?
We offer a 30-day fit guarantee. If you aren't completely in love with your shoes, you can return or exchange them within 30 days of purchase, no questions asked.
How do I find my perfect size?
Most of our styles run true to size. If you are between sizes, we generally recommend sizing up. Please refer to our detailed Size Guide located on each product page.
Are Birdies shoes suitable for outdoor wear?
Yes! While they look like elegant slippers, all Birdies feature a high-quality, non-slip rubber sole intended for both indoor and outdoor use.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Klarna for those who prefer to buy now and pay later in interest-free installments.